UX Healthcare London Conference⎪Speaker⎪
London, UK⎪04.2024

This talk presents the development of a Telehealth service ecosystem that addresses the specific needs of seniors and individuals with Intellectual and Developmental Disabilities (IDD). It showcases the journey from concept to implementation

Design for Dignity Conference⎥Speaker⎥
Boston⎥06.2024

Our workshop is crafted to deepen the understanding of how independence and dignity are intertwined. This session will dive deep into the essence of understanding and designing for independence across diverse contexts based on a case study of older adults navigating the complexities of aging.

I'm all about bringing stories to life, sharing practical wisdom, and sparking those "aha!" moments. If your event, conference, or panel is on the lookout for someone to add some energy, insights, and maybe a laugh or two, I'm your person.

SDN Atlanta ⎪ Speaker ⎥ 04.20.2022

Learnings for service design practitioners and UX researchers from a year-long study with a community of seniors while piloting a new digital product for them. From workshops to interviews, what worked and what we’d do differently next time around.

Global Service Jam ⎪Mentor and Panelist ⎥ SDN Atlanta ⎪ 2020

The Global Service Jam happens every year, for a weekend people get to experience first hand what service design is, learning methodologies and tools. I spoke at the panel explaining to Jammers what prototyping can look like for digital services.

Panelist⎪Savannah, GA⎪02.2020

Annual event hosted by the Service Design program at the Savannah College of Art and Design brings together distinguished alumni to share their post-graduation experiences with students, review portfolios, and assess projects. The panel discussion theme was Navigating Ambiguity and Organizational Adaptability.

SDN Atlanta + SCAD ⎪ Panelist ⎪Atlanta, GA⎪10.2019

Panel discussion on the various roles and industries that Service Designers can engage with. The panel brought together professionals who are currently applying service design in diverse fields and applications.

Interaction Design Foundation⎪Speaker⎥Bogotá⎪2019
Discussed the transition from being an individual contributor to becoming a design manager, career paths, and the distinction between managing and leading.

Service Design Drinks Bogotá ⎪ Speaker ⎪ Bogotá, Colombia ⎪2018
insights on designing experiences that incorporate both tangible and intangible elements. The challenges and practical tips to navigate ambiguity in the design process for voice interfaces.

Food Design Conference⎪Speaker⎥The New School⎪2015
Presentation of the paper “A community-driven and human-centered approach to designing a farmers' market cart in Savannah, Georgia” at the 2nd International Conference on Food Design.